We handle the laundry so you can focus on what matters most. Washed, dried, folded and delivered right to your doorstep in Pakenham and surrounding suburbs.
We care for your laundry like our own.
Quality wash, careful folding, exceptional results.
Picked up and delivered back to your door the same day.
More time for what matters most.
We focus on what we do best: washing, drying, and folding your everyday laundry so you can spend your evenings doing literally anything else.
Your everyday laundry, sorted by colour, washed in fresh water, tumble dried, and folded neatly so it's ready to put straight in the drawer.
Need it back quicker? Pickup before 9am and we'll have your freshly washed and folded laundry back at your door by your designated time. Perfect for busy weeks.
Sensitive skin? Bubs in the house? Hate strong perfume smells? Choose our organic, fragrance-free detergent at no extra cost.
No app to download. No accounts to make. Just book, leave your bag, and we'll handle the rest.
Schedule your pickup online in under a minute.
We pickup your laundry at your doorstep.
Our team washes, dries, folds & prepares with care.
We deliver your fresh, clean laundry back the same day.
Free pickup and delivery within the Pakenham area and surrounding suburbs (within 30 minutes). Standard wash, dry, and fold is $7.50/kg with a $45 minimum order. Pick from our most popular options below. Set & Forget, your laundry taken care of on an automated basis, so you never have to worry again.
1 pickup & delivery on a weekly basis, up to 2 standard loads, folded and packaged. Priority booking included.
Up to 3 loads weekly, free pickup & delivery, bedding included once monthly, priority booking.
Picked up early before 9am, back to you by your designated time. Same-day express turnaround, unlimited pickups & deliveries all year round. For when you really, really need it done.
$45, about 6kg of laundry, or a standard family washing basket.
Your load is washed separately, never mixed with anyone else's clothes.
Standard or fragrance-free organic, your choice, no extra charge.
Pakenham + suburbs within a 30-minute drive. Not sure? Just ask.
I'm Michelle, the founder of Rita Services. I am a proud Polynesian mum who knows the reality of endless washing, busy days, and never-ending laundry piles. I built my passion around helping other families because I understand how valuable time, support, and a helping hand truly is.
So when you book with us, we offer a service with love, care, and family values at the heart of everything we do.
Pick a time that suits you. Pickup windows are flexible, leave a note in the booking if you need a specific time and we'll do our best.
Prefer to call or text? Contact us on 0478 830 951 and we'll book you in.
If your question isn't here, just text us. We're a small team and we answer everything.
We're based in Pakenham and cover the surrounding suburbs within roughly a 30-minute drive. This includes Officer, Beaconsfield, Berwick, Pakenham Upper, Nar Nar Goon, Tynong, Bunyip, Garfield, and more.
Not sure if we cover you? Just text us your postcode and we'll let you know within the hour.
Here's exactly what happens from the moment you book to the moment your laundry comes back fresh:
We charge by the kilogram. Your bag is weighed at pickup and we send you the exact quote by text before we leave with it, no surprises.
If your bag comes in under the minimum, we still charge the $45, but you can top up with bedding, towels, or anything else you'd like washed.
Absolutely. We always have fragrance-free, organic detergent on hand at no extra cost. Just select it when you book, or mention it at pickup.
If you have a specific brand you prefer, you're welcome to provide your own, just put it in the bag with a note and we'll use it.
Sheets, pillowcases, towels and quilt covers are all priced by weight, same as the rest of your laundry. Just add them to the bag.
For larger items like doonas or weighted blankets, please mention them when booking so we can plan capacity. Some very large or specialty items (silk, dry-clean-only, leather) we can't handle, we'll let you know if so.
Please place your laundry in a disposable bag and leave it outside your doorstep or in a safe place for us to collect. You can also simply hand your laundry directly to the driver on arrival.
Once you become a regular customer, we'll provide a branded Rita Services bag you can reuse every pickup.
You don't have to be home, but please remember that the safety of your laundry until pickup is your responsibility. Just stay near your phone during your pickup window so the driver can reach you if there are any issues or complications.
We'll text a photo when we collect your bag, and again when we drop it back, so you always know where things are.
If you live in an apartment or unit building, please share any access details we'll need: gate codes, intercom numbers, unit access instructions, or parking info.
Your information is kept strictly confidential and used only for service access. We never share or store it beyond what's needed for your pickups.
We treat your laundry like it's our own, but if something does go wrong, here's our promise:
We accept card (tap or insert at delivery), bank transfer, or cash. You'll receive a receipt by email or text once payment goes through.
Regular weekly customers can set up a tab if you prefer, pay monthly instead of per pickup.
Yes, and we'd love that. Regular customers get a 10% discount on the standard rate and priority booking. Just message us once you've booked your first pickup and we'll set it up.
Life happens. You can cancel or reschedule any pickup up until 2 hours before your window with no charge. After that, we may charge a small $15 trip fee since we've already planned our route around you.
Take laundry off your to-do list. Leave it at the door, we'll handle the rest.
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